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Senior Account Manager

Company Description

We serve an expanding market, presently commanding $10BB per year. After nearly nine years in business, energyOrbit is proud to maintain 100% customer reference ability. energyOrbit provides the leading DSM Operations Platform for utilities and energy efficiency program implementers. Exclusively focused on cloud-based DSM solutions, energyOrbit is deployed with leading utilities across North America such as Con Edison, Commonwealth Edison and Xcel Energy. The solution empowers our customers to reach targeted energy savings goals with proven low overhead; up to 65% improvement and gained operational efficiency. energyOrbit empowers utilities to deploy custom DSM programs in hours, scale projects efficiently, and manage utility customer relationships, partners, and internal communications seamlessly. Utilities using energyOrbit can also lower program costs while increasing processing speed and customer satisfaction. energyOrbit provides comprehensive visibility across all DSM programs and 3rd party implementers. Powered on the salesforce.com cloud platform, hardware and infrastructure costs are eliminated and salesforce.com CRM integrates seamlessly into energyOrbit.

Required General Key Attributes and Experience

Served as a "trusted advisor" to clients, not just selling company products and services, but have worn the hat of a "trusted advisor" educating customers and prospects. You will need to demonstrate past sales success in the enterprise software application environment. You will have the opportunity to grow and evolve with the company into an executive level position. You will be reporting to our VP of Business Development.

Responsibilities

  • As "trusted advisor" sell and close
  • Develop and achieve sales targets
  • Full sales cycle responsibility, leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management
  • Develop strategies to engage prospective customers
  • Identify appropriate stakeholders and decision makers
  • Develop customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
  • Proactively manages customers’ satisfaction by anticipating potential service problems, and monitoring satisfaction.

Required Skills

  • 5+ years of software sales experience
  • 4+ years of software sales experience in the utility and/or DSM third party implementer sector
  • Ability and track record of driving business in a strategic manner for demand generation
  • Experience selling into large strategic enterprise accounts, particularly IOUs
  • Solid understanding of the application selling/CRM space, preferably in cloud / SaaS space
  • Proven leadership skills, with the ability to influence and lead people
  • Excellent writing, presentation and listening skills
  • Excellent pipeline management skills and high discipline in keeping pipeline records
  • Independent self-starter

Preferred Skills and Experience

  • Strongly preferred: 3+ years of experience in salesforce.com
  • Master's in Business / Bachelor of Science-technology and or business related

We take care of our employees (we are all employees):

  1. Positive, can-do culture
  2. Work / life balance (you will be working primarily from your home office)
  3. Vacation days (PTO)
  4. Team building events
  5. Comprehensive healthcare coverage
  6. 401K

Please follow this link to apply.

News & Announcements

February 27 - March 2, 2023 – energyOrbit will be at booth #205 for the AESP Annual Conference in New Orleans.

June 28, 2022 - Case Study: EfficiencyOne (Nova Scotia, Canada) Streamlines Customer Services Programs to Build Out Energy Conservation and Low-Carbon Solutions Offerings

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energyOrbit is provisioned as a stand-alone product or in conjunction with the full Customer Relationship Management (CRM) suite of products from salesforce.com. CRM elements are available whether an organization decides to adopt energyOrbit as a stand-alone product or in conjunction with a full CRM deployment, including Contact and Account management, Tasks management, email communications automation, reporting and more. A full CRM deployment will typically include customer support management (Cases, w/ or w/o call center capabilities), traditional sales pipeline (Opportunities), marketing automation, and more.

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