San Francisco, Calif., June 6, 2019 — Showcasing the effectiveness of its cloud-based reporting platform, energyOrbit has released a case study detailing its on-going relationship with Roseville Electric Utility. By utilizing energyOrbit’s platform, Roseville streamlined the management of its rebate programs, alongside reporting and tracking. Simplifying operations for existing programs gave the utility the capacity to establish new programs and broaden its focus into managing rebates for water efficiency, smart thermostats EV charging, and more.
“One issue many utilities face when establishing rebate programs is managing the influx of applications and performing daily maintenance. This leaves little time for operators to perfect existing programs and introduce new ones,” said Udi Merhav, CEO of energyOrbit. “By successfully implementing the energyOrbit platform, Roseville opened up productivity capacity within its workforce to allow operators to create new offers and exciting new programs for its customers.”
By utilizing energyOrbit, Roseville can efficiently track, measure, and report the data surrounding its rebate programs. It also opens the door for a more user-friendly application process. This robust view of their program gives staff the power to analyze sets of data and manage applications from one simple dashboard.
“energyOrbit’s flexible electronic workflow system enables us to process a high volume of rebates with minimal staff. This provides the flexibility and detail we require for tracking our programs,” said Renee Laffey, Electric Business Analyst at Roseville Electric Utility. “By implementing energyOrbit’s platform, we have been able to consistently offer new programs to our customers such as water conservation rebates, solar and battery interconnections, electric vehicles and more. We are excited to continue using the platform so we can continue to offer beneficial programs to customers.”
Powered on the Salesforce platform, the energyOrbit solution provides an integrated user experience to streamline reporting and free up program administrators workloads, resulting in a higher focus on articulating and executing program strategy. energyOrbit is deployed with leading utilities, program administrators and third-party implementers across North America, enabling customers to realize an average of up to 75 percent improved efficiency and operational savings in their DSM operations.
You can learn more about how Roseville utilizes the energyOrbit platform by reading the full case study here.
Founded in 2007 and based in San Francisco, California, energyOrbit is the market leading solution for cloud energy efficiency and Demand-Side Management operations. energyOrbit is deployed with leading utilities, program administrators and third-party implementers across North America, enabling customers to realize an average of up to 75 percent improved efficiency and operational savings in their DSM operations. energyOrbit empowers utilities to deploy DSM programs in hours, scale programs and portfolios efficiently, and to streamline utility customer relationships, partners, and internal communications seamlessly.
As of 2018, energyOrbit has helped utilities and third-party implementers collectively manage more than 15.2 TWh of electricity savings. Additionally, 9.5 GW of peak demand has been reduced by efficiency measures tracked by energyOrbit. More than $2.6 billion in incentive dollars managed and prepared for payment. For more information on energyOrbit please visit www.energy-orbit.com and follow up on Twitter (@energyOrbit) and on LinkedIn (www.linkedin.com/company/energyorbit-formerly-crmorbit-).
Technica Communications for energyOrbit
energyOrbit is provisioned as a stand-alone product or in conjunction with the full Customer Relationship Management (CRM) suite of products from salesforce.com. CRM elements are available whether an organization decides to adopt energyOrbit as a stand-alone product or in conjunction with a full CRM deployment, including Contact and Account management, Tasks management, email communications automation, reporting and more. A full CRM deployment will typically include customer support management (Cases, w/ or w/o call center capabilities), traditional sales pipeline (Opportunities), marketing automation, and more.