We serve an expanding market, presently commanding $10BB per year. After nearly nine years in business, energyOrbit is proud to maintain 100% customer referenceability. energyOrbit provides the leading DSM Operations Platform for utilities and energy efficiency program implementers. Exclusively focused on cloud-based DSM solutions, energyOrbit is deployed with leading utilities across North America such as PG&E, Con Edison, Commonwealth Edison and Xcel Energy. The solution empowers our customers to reach targeted energy savings goals with proven low overhead; up to 65% improvement and gained operational efficiency. energyOrbit empowers utilities to deploy custom DSM programs in hours, scale projects efficiently, and manage utility customer relationships, partners, and internal communications seamlessly. Utilities using energyOrbit can also lower program costs while increasing processing speed and customer satisfaction. energyOrbit provides comprehensive visibility across all DSM programs and 3rd party implementers. Powered on the salesforce.com cloud platform, hardware and infrastructure costs are eliminated and salesforce.com CRM integrates seamlessly into energyOrbit.
There are two distinct roles of this position: (1) Project Manager and (2) Business Analyst. These responsibilities can overlap and intertwine on particular engagements, depending upon the specific requirements of a project. The specific expectations of each individual will be communicated by their manager, and will depend upon the level of responsibility assigned.
Since the energyOrbit solution is built upon the Salesforce.com (SF) platform, it is necessary that the people that fill this position possess a high level of understanding and knowledge of Salesforce native functionality. This understanding can be obtained in a number of ways, including SF formal training, experience in implementing SF-based solutions and, in the case of project managers, managing an implementation project of a SF-based solution. SF Administrator or Architect certification is not required, but highly desirable.
energyOrbit is provisioned as a stand-alone product or in conjunction with the full Customer Relationship Management (CRM) suite of products from salesforce.com. CRM elements are available whether an organization decides to adopt energyOrbit as a stand-alone product or in conjunction with a full CRM deployment, including Contact and Account management, Tasks management, email communications automation, reporting and more. A full CRM deployment will typically include customer support management (Cases, w/ or w/o call center capabilities), traditional sales pipeline (Opportunities), marketing automation, and more.