energyOrbit provides utilities and third-party implementers the insight and control to achieve DSM goals with lower risk and higher operational efficiency. Our proven feature set provides the flexibility to modify existing programs and deploy new ones quickly. Providing easy-to-use features for both utilities and multi-client implementers, energyOrbit reduces the burden on IT infrastructure, limits the need for ongoing professional services, and empowers DSM managers and IT personnel. energyOrbit's new Marketplace brings a "shopping cart" experience to trade allies, C&I and residential customers. The state of the art e-commerce multi-program, multi-fuel, multi-provider platform makes it easy for customers and contractors to find and participate in energy efficiency incentive and rebate programs.
energyOrbit provides an easy-to-use solution for DSM management, tracking, and reporting. Focused on empowering DSM managers to more quickly setup, modify, and execute energy efficiency, demand response and water conservation programs, our solution has been deployed with many of the leading utilities and 3rd-party implementers in North America. By continuously refining our solution for over eight years, we empower our clients to manage the entire energy efficiency value chain more efficiently and flexibly, making it easier for them to meet savings goals. Built for configurability and seamless integration to corporate systems, our platform is highly secure, easy to deploy, and scalable to meet any need. Deployment success is ensured through our services team’s deep industry expertise and flexible solution delivery.
Leveraging the world's #1 CRM platform by Salesforce.com, our customer and partner engagement solution provides unparalleled opportunities for customer outreach, efficient lead tracking, and robust task automation. Customer contact, account, and partner information is unified and secured. Real time, automated contact notifications inform your customers, including email alerts of incomplete applications, which more efficiently drives trade ally and customer payments. Easily customizable portals delight customers, trade allies, and internal constituents and are made available via web, tablet and mobile formats.
energyOrbit can be provisioned as a stand-alone solution or in conjunction with the full Customer Relationship Management (CRM) suite of products from salesforce.com. And we can help you identify and train the appropriate internal team members for your energyOrbit deployment, and prioritize requirements to help you maximize your return on investment. Find Out More About Our energyOrbit Deployment Support and Training.
By continuously integrating the best practices from hundreds of energy efficiency program deployments, energyOrbit provides an easily configurable database, robust framework for extensive DSM measures and equipment libraries, and customizable workflows and validation rules, resulting in quick deployments and ongoing flexibility for redesign and reuse. New programs and measures can be entered in minutes or days, eliminating system setup bottlenecks. Easy to customize validation rules allow efficient application processing, along with online application submittal.
Drag-and-drop reporting, dashboards, and analytics allow your team to quickly expose "blind spots" and make tactical/strategic changes to improve program effectiveness, identify problems or bottlenecks, stay on budget, achieve targeted participation, and meet energy savings and demand reduction goals. Scheduled reports with drill-down and export functionality simplify regulatory/management communication and provide universal visibility into specifics on individual programs, customer participation, and incentives paid, sorted by customer segments, rate classifications, and customer type.
energyOrbit Mobile extends the energyOrbit DSM Operations Platform to enable easy display and collection of various types of data for projects, applications, and audits while in the field, thus reducing paperwork, administrative expense, and data transcription errors and omissions. energyOrbit Mobile connects seamlessly to our cloud-based platform for download of project data and upload of most-recent data and images from customer sites.
Powered on the industry’s leading CRM platform, Salesforce1 by Salesforce.com, the energyOrbit solution grows with your organization’s needs. With continuous enhancements and thousands of plug-in applications through the Salesforce.com AppExchangeTM for marketing automation, finance, reporting, etc., you can seamlessly enhance customer interactions and improve operational efficiency.
Open APIs and extensible programming options enable rapid integration to 3rd-party systems and data sources (e.g. CIS, ERP). And, a multi-tenant architecture and industry standards-based security and privacy methods provide the reliability and security needed for ongoing peace of mind. Leveraging the robust Salesforce1 analytics engine, we provide critical out-of-box reports and the necessary infrastructure for ad hoc data reporting, alerts, and dashboards, making all program, project, and customer data available at your fingertips.
Thu, Jan 23, 2020, 11:00 AM – 12:00 PM PST - Lincoln Electric Service and energyOrbit Webinar: "How Munis and Co-Ops Can Accelerate Customer Engagement with 3rd Party Trade Allies"
February 17-20, 2020 - Join energyOrbit at the 30th Annual AESP Conference & Expo in Anaheim, California
energyOrbit is provisioned as a stand-alone product or in conjunction with the full Customer Relationship Management (CRM) suite of products from salesforce.com. CRM elements are available whether an organization decides to adopt energyOrbit as a stand-alone product or in conjunction with a full CRM deployment, including Contact and Account management, Tasks management, email communications automation, reporting and more. A full CRM deployment will typically include customer support management (Cases, w/ or w/o call center capabilities), traditional sales pipeline (Opportunities), marketing automation, and more.