Union Gas (Canada)
Rhode Island Gas & Electric
Dairyland Power Cooperative (G&T)
Northern California Power Agency (NCPA)
Waverly Light and Power
Modesto Irrigation District
Wabash Valley Power (G&T)
Cape Light Compact
Missouri River Energy Services (G&T)
State of Delaware
Lincoln Electric System
Franklin Energy Services
Association for Energy Affordability
Richard Heath and Associates
We are always seeking ways to build on the success of our energy efficiency programs to meet our goal of helping even more customers save energy and money from our incentives. energyOrbit provides a strong and flexible technical foundation that facilitates a more effective and efficient management of our portfolio.
Director of Energy Efficiency
The energyOrbit team has worked with us to add and modify design functions and system components that create the best balance between our internal resources and their support team. They have provided stellar, responsive customer service, and worked within our budget to help us build the perfect tool for internal and external use.
energyOrbit had demonstrated the power, ease of integration and flexibility to handle the needs of a large public utility. We are pleased with the power of the solution and responsiveness of the energyOrbit team.
We needed to move to a single, strategic platform to securely and efficiently manage energy efficiency programs for many of our utility clients. Having built and used a variety of tracking systems, we knew how hard it was to get this right. We have been impressed with the power and flexibility of the solution and the Salesforce platform.
Vice President Engineering
Franklin Energy Services
Our partnership with energyOrbit allowed us to integrate and upgrade program tracking and reporting done previously with old and complex Excel spreadsheets, and tap into the power of the commonly understood and respected platform of Salesforce. We hope that in time, this robust system will be adopted by all energy efficiency program administrators in Delaware.
Anthony (Tony) DePrima
Delaware Sustainable Energy Utility, Inc
energyOrbit provided excellent customer service as we replaced our outdated spreadsheet-tracking of energy efficiency programs with improved technology. Their expert team is easy to work with, and they’ve continued to identify solutions that fit our business needs as we’ve integrated additional functionality to manage our programs. We consider the energyOrbit team to be true partners who are helping us advance the way we work.
Energy Efficiency Programs Manager
Wabash Valley Power Association
We have been working with energyOrbit since 2011 on a shared energy efficiency tracking system utilized across 24 member cooperatives. The energyOrbit platform has consistently delivered excellent account management and tracking capabilities, adding great value for our members.
Energy Efficiency Program Coordinator-Energy Efficiency and Technical Services
Dairyland Power Cooperative
City of Roseville departments Roseville Electric Utility and Environmental Utilities recently renewed our contract with crm Orbit inc. for the Energy Orbit system. The flexible and robust rebate and electronic workflow system based on the Salesforce platform continues to provide the flexibility and detail we require for tracking energy efficiency, water conservation rebates, solar and battery interconnections and electric vehicles.
Electric Business Analyst
Roseville Electric Utility – Customer and Government Relations
Project Description: A large public utility with about 165,000 retail customers in South Carolina, Santee sought a single solution that would help them consolidate all of the EE programs onto a single database and provide account management capabilities. SC decided to take a multi-phased implementation approach due to the disparate nature of current systems and impact of the change across their organization. energyOrbit’s engagement began in August 2010 and was complete by April 2011.
Project Description: Waverly Light & Power is a small municipal electric utility in Iowa, serving more than 4,600 customers, known as a leader in EE, completing more than 1,000 projects a year. In 2011, WLP decided to look for automation solutions that would help them streamline administration, optimize efficiencies and scale for future growth. energyOrbit was selected in October 2011 and needed the platform functional by January 1, 2012. Over the next few months, the energyOrbit team worked closely with WLP to define an aggressive implementation that maximized all available resources. Within a matter of weeks, the team had the bulk of the platform configured, leaving ample time for testing and training prior to the launch. Full system implementation was completed by January 1, 2012. Since implementation, WLP has reduced average rebate application entry time by more than 30%.
Project Description: Dairyland Power Cooperative is an electric generation and transmission utility providing electricity to the approximately 600,000 members of 25 electric cooperatives in Wisconsin, Minnesota, Iowa and Illinois. In January 2011, energyOrbit began working with the DPC team to implement a shared EE tracking solution that allows for program administration and customization across all 25 cooperatives, while segmenting and protecting individual utility data. Work was fully completed by July 2011. DPC estimates a two-year ROI, with savings in man hours alone covering product and implementation cost.
Project Description: NCPA (Northern California Power Agency) is a joint power agency providing power and aggregated services to member public utilities in northern California. In 2013, energyOrbit worked with NCPA to understand the collective requirements of 7 member utilities and deployed a solution that is optimized to support the group of related but independent organizations. Empowered with energyOrbit, NCPA provides program support to members and access to data needed for annual state reports. Each participating member has a secured program tracking solution environment customized to specific requirements as well as the ability to accept online applications through branded rebate portal. By leveraging common elements across the group and sharing costs, each member was able to acquire an enterprise DSM tracking solution for far less than had they purchased a solution individually.
energyOrbit is provisioned as a stand-alone product or in conjunction with the full Customer Relationship Management (CRM) suite of products from salesforce.com. CRM elements are available whether an organization decides to adopt energyOrbit as a stand-alone product or in conjunction with a full CRM deployment, including Contact and Account management, Tasks management, email communications automation, reporting and more. A full CRM deployment will typically include customer support management (Cases, w/ or w/o call center capabilities), traditional sales pipeline (Opportunities), marketing automation, and more.