energyOrbit empowers organizations to run DSM operations in an efficient and cost-effective manner. energyOrbit is designed to help you achieve or surpass your energy savings goals-and at lower operating costs. Below are some of the functional areas that you will obtain with energyOrbit:
Import, enter, maintain and track key account, premise (site) and contact information.
Rapidly create reports and dashboards using a powerful drag-and-drop reporting tool.
Manage customer and partner relationships.
Quickly enter, track and manage incentive program applications and projects allowing you to better meet customer and internal requirements:
Efficiently enter and modify programs and incentives:
Easily set up and maintain energy conservation measure (ECMs) costs and savings parameters. This data comes from state databases, the implementing contractors or program evaluators.
Review and export files for incentive payments:
energyOrbit is provisioned as a stand-alone product or in conjunction with the full Customer Relationship Management (CRM) suite of products from salesforce.com. CRM elements are available whether an organization decides to adopt energyOrbit as a stand-alone product or in conjunction with a full CRM deployment, including Contact and Account management, Tasks management, email communications automation, reporting and more. A full CRM deployment will typically include customer support management (Cases, w/ or w/o call center capabilities), traditional sales pipeline (Opportunities), marketing automation, and more.